Returns & Refunds Policy
At The Source Bulk Foods, we want you to be completely satisfied with your purchase. If you receive a product that is damaged, faulty, or not as described, we will happily provide a replacement or refund to ensure your pantry remains stocked with quality ingredients.
Contact Our Team
Email our customer support within 7 days of receiving your order, including your order number and clear photos of any damaged or incorrect items.
Review Process
Our quality control team will assess your request to ensure it meets our health and safety standards for food-grade returns.
Return Authorization
Once approved, we will provide you with a return authorization number and instructions on whether the item needs to be sent back or safely disposed of.
Refund or Replacement
After processing, we will issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing